Enable Others to Achieve Results with Joy

Managing Processes and Work Flow rss

For the work of your department, and your own personal work, you continually fine-tune your proficiencies. You monitor both the means of production and the output. You are attuned to quality, productivity, and efficiency.

Improve performance by analyzing underlying not-so-obvious causes

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April 19, 2018

There’s at least one cause behind every discernible consequence. And probably more than that. A phrase I’m fond of: It’s never one thing! When evaluating the cause of performance (sometimes referred to as After Action Assessment from its use in the military), you would do well to have a menu of many potential categories of… Read More ›